Facebook Rant, Rant, Rant…Can’t Use/Find ‘Like’

Just spent way too much time–AGAIN–on Facebook trying to use my business page.  So why am I wasting so much time on a clearly frustrating, poorly run website?  Because the Powers that Be (who are they???) have decreed a FB Business Page is The Way to promote your business.  It is easy enough to set up, a Pain to use

FB policy is only ONE account, but a business page can be set up under the original account.  Countless FB users face a similar dilemma–how to use a business page set up under a personal page.  One way around this policy is to set up a separate account, a No No at FB.  In fact, if another account is set up under another name, FB can/will cut off all accounts.  Apparently, FB spends money looking for sinners but none on customer service per their disclaimer.   Anyone out there every received a reply from FB?  Please let me know so I can submit to  Guinness World Records.

Screen shot 2014-03-06 at 11.05.55 AM

I’m not the only one with this problem, witness Google search.

Screen shot 2014-03-06 at 11.58.59 AMThis is what FB Help says:  Screen shot 2014-03-06 at 10.43.21 AMWas this answer helpful?

NO!  Can’t Like if there is no ‘Like’ button.

You will notice a Friend Request was sent, but was sent from my personal page as, when using Business Page, the options below do not appear. Screen shot 2014-03-06 at 12.05.14 PMI finally resorted to sending a FB message with my business page address; how 20th century.

How to set up a FB business page:

  • Click on everything across the top of the FB site until you find Create a page.
  • Choose an appropriate icon
  • Follow instructions

Screen shot 2014-03-06 at 12.13.26 PMThat’s the easy part; using the Page is the issue.
Even more frustrating is that some times things work and sometimes they don’t.  Can change within minutes/seconds.

This is a roadblock today; the link Get Started is not working so can’t use the FB community help.

Screen shot 2014-03-06 at 10.51.04 AMYou’d think a company with a market value over $1 Billion (yes, that’s a ‘B’) could/would/should have a well functioning website both for the user and the customer.  Because, if I can’t use a business page effectively, customers can’t use it, and that defeats FB reason to exist–Sales.  I can and will go online elsewhere .

Screen shot 2014-03-06 at 12.23.03 PMYeah, FB is snickering as the door slams behind me and larger $ sale businesses fill the gap.  Then again, perhaps FB is not the place for small businesses.

What do you think?

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1 Response to Facebook Rant, Rant, Rant…Can’t Use/Find ‘Like’

  1. Roger says:

    Thanks Carol. You made my day to see I am not alone in my ravings at the Social Media systems.I am accused of writing too many letters to CEO’s by my resident friend of yours

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