Just spent way too much time–AGAIN–on Facebook trying to use my business page. So why am I wasting so much time on a clearly frustrating, poorly run website? Because the Powers that Be (who are they???) have decreed a FB Business Page is The Way to promote your business. It is easy enough to set up, a Pain to use
FB policy is only ONE account, but a business page can be set up under the original account. Countless FB users face a similar dilemma–how to use a business page set up under a personal page. One way around this policy is to set up a separate account, a No No at FB. In fact, if another account is set up under another name, FB can/will cut off all accounts. Apparently, FB spends money looking for sinners but none on customer service per their disclaimer. Anyone out there every received a reply from FB? Please let me know so I can submit to Guinness World Records.
I’m not the only one with this problem, witness Google search.
This is what FB Help says: Was this answer helpful?
NO! Can’t Like if there is no ‘Like’ button.
You will notice a Friend Request was sent, but was sent from my personal page as, when using Business Page, the options below do not appear. I finally resorted to sending a FB message with my business page address; how 20th century.
How to set up a FB business page:
- Click on everything across the top of the FB site until you find Create a page.
- Choose an appropriate icon
- Follow instructions
That’s the easy part; using the Page is the issue.
Even more frustrating is that some times things work and sometimes they don’t. Can change within minutes/seconds.
This is a roadblock today; the link Get Started is not working so can’t use the FB community help.
You’d think a company with a market value over $1 Billion (yes, that’s a ‘B’) could/would/should have a well functioning website both for the user and the customer. Because, if I can’t use a business page effectively, customers can’t use it, and that defeats FB reason to exist–Sales. I can and will go online elsewhere .
Yeah, FB is snickering as the door slams behind me and larger $ sale businesses fill the gap. Then again, perhaps FB is not the place for small businesses.
What do you think?
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Thanks Carol. You made my day to see I am not alone in my ravings at the Social Media systems.I am accused of writing too many letters to CEO’s by my resident friend of yours